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Common Q&A
Q: Do you accept PayPal or other payment methods
as credit cards?
A: No, at this moment we accept Liberty Reserve, PerfectMoney,
E-Gold and Pecunix.
Q: Can I transfer funds to my friend's e-gold account using Trodex exchange services?
A: No, all transactions processed should be related to accounts on your name only due to anti money laundering regulations.
Q: When can I expect my SELL order to be completed (my funds sent to my bank account)?
A: All SELL orders are sent out the day you place your SELL order (or next business day if your order was placed out of standard business hours).
International bank wire SELL order members can expect their funds to arrive within 2 days.
Members with USA bank accounts can expect their funds to arrive next USA business day.
Q: When can I expect my EXCHANGE order to be complete (my eCurrency account funded)?
A: Members can expect their EXCHANGE orders to be completed the same day you placed your order (or next business day if placed out of hours). Funding is done within 12 to 24 hours weekdays and 12 to 48 hours on weekends.
Q: What currency do I need to use in order to purchase Pecunix (or any
other E-Currency) with a bank wire transfer?
A: We accept EUR and US Dollars
only.
Q: What is the minimum amount to exchange?
A: At Trodex LTD we offer the best exchange rates available online and in order to avoid certain expenses related to smaller transaction processing, we require a minimum exchange amount of $500
Q: What is the maximum amount for a single exchange?
A: The maximum amount can not exceed $249,000 USD.
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Perfect Money Official
Exchange Partner |
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